Effective Date: May 23, 2024
Welcome to Bash Sneakers! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or engaging with our services.
1. Introduction
These Terms and Conditions govern the use of the Bash Sneakers website (https://bashsneakers.co.za) and the purchase of products from our online store. By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2. Orders and Payment
Order Process: Once an order is placed, you will receive a confirmation email with the order details. Please ensure all information is accurate.
Payment Methods: We accept secure payments through credit cards, debit cards, and EFT. Payments must be completed before the order is processed.
Pricing: All prices are listed in South African Rand (ZAR) and are subject to change without notice. The price at the time of purchase is final.
Order Cancellations: Cancellations can only be made if the order has not yet been processed. Contact our customer service team immediately at info@bashsneakers.co.za.
3. Shipping and Delivery
Delivery Time: We aim to deliver orders within 2-3 business days after processing. Processing takes 1 business day.
Shipping Fees: Free shipping is available for all orders.
Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package via our courier partner, Aramex.
For more details, refer to our full Shipping Policy.
4. Returns and Refunds
Return Eligibility: Items must be returned within 14 days of purchase, in unused condition, and in the original packaging. Proof of purchase is required.
Non-Refundable Items: Gift cards and sale items cannot be returned.
No Restocking Fee: We do not charge any restocking fees for returns.
Refund Process: Refunds are processed within 3-7 business days upon receiving the returned item. For more details, review our Refund Policy.
5. Intellectual Property
All content, including images, text, and graphics on our website, is the intellectual property of Bash Sneakers and is protected by copyright law. You may not use, reproduce, or distribute any content from our website without express written permission.
6. User Responsibilities
Accuracy of Information: You are responsible for ensuring that all personal and delivery information provided is accurate. Bash Sneakers is not liable for incorrect information provided by the user.
Prohibited Use: You agree not to misuse the website for any illegal activities, including but not limited to fraud, hacking, or phishing.
7. Limitation of Liability
Bash Sneakers will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability for direct damages is limited to the amount paid for the product in question.
8. Privacy Policy
We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Amendments
We reserve the right to amend or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of the website following any changes constitutes your acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms will be resolved in the courts of South Africa.
Contact Information
For any questions regarding these Terms and Conditions, feel free to contact us:
- Email: info@bashsneakers.co.za
- WhatsApp: +27 84 039 5524
- Address: 2 De Beer Street, Braamfontein, Johannesburg, 2017
By using our services, you agree to these terms. Thank you for choosing Bash Sneakers.
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